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Cases

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Coachview simulation

Coachview is a software package in which training programmes and courses can be organised, registered and administered. HBtraining has developed a learning journey in which the use and application of the Coachview training portal plays a central role.

Simulation

The purpose of the learning journey is to train participants in the use of Coachview. A significant element of the learning journey is the Coachview simulation. Here, the participant carries out a practical assignment in an experimental way. While doing so, the participant is being guided by relevant tips. Besides, all kinds of practical matters can be found in the learning journey, such as a manual and an FAQ about carrying out certain actions. The participant is able to reach the information easily and quickly in the learning journey.

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Product field training Google

"Hey Google, how hot is it today?" Your Google Assistant can help you with more than a million actions, our houses are increasingly becoming "smart homes" and technology is developing rapidly. Retail chains in consumer electronics have a huge product range, products with all kinds of new technical gadgets. For these chains, such as MediaMarkt, Coolblue and BCC, it is therefore extremely important that their sellers have sufficient knowledge about all these products. And this knowledge is provided by the product brand.

Jumbo Extra's

Jumbo Extras is Jumbo's new customer program. This allows customers to save for free groceries, discount on trips and fun extras. To bring Jumbo Extras to the attention of customers, Jumbo uses hosts. To prepare these hosts for their role, HBtraining developed an e-learning for Jumbo.

Nespresso Academy

Make sure that our sales team and consultants execute every customer contact perfectly and turn them into real brand ambassadors. With this challenge, Nespresso turned to HBtraining for help. Having 32 different types of coffee and a big turnover of employees alone, this was a huge challenge.

Mercedes C-Sales training programme

For her new salespeople, Mercedes-Benz has developed a training programme: C-sales, also known as Certified Sales. This programme is based on seven competencies that a Mercedes-Benz salesperson should have to a sufficient extent.